Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 164 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction with the plumbing services received. Customers consistently express appreciation for the professionalism, knowledge, and thoroughness demonstrated by the technicians. A recurring theme is the technicians' excellent communication skills, with many reviewers highlighting how well issues were explained and how informed they were kept throughout the service process. The friendly and engaging demeanor of the service providers stands out prominently, with customers noting their patience, politeness, and personable nature—even mentioning comfort with children and a welcoming attitude. Punctuality and efficiency are frequently praised, as customers appreciate timely arrivals and work completed quickly yet effectively. The quality of workmanship receives strong endorsement, with reviewers expressing confidence in the thoroughness of the service and the value of warranties provided. Many customers explicitly state their satisfaction and willingness to recommend the services or use them again in the future. There is a sense of trust and reassurance conveyed throughout, with customers feeling they made the right choice despite occasional mentions of pricing being on the higher end, which is generally offset by acknowledgment of quality and long-term value. The tone is warm, grateful, and confident in the service received.

Job Locations and Reviews

Review
Very satisfied with service done by Eric brown today April 16 2026. Very punctual too.
Rebecca Narciso - Suisun City, CA 94585
Review
The Technician was very professional, engaging, knowledgeable and helpful, as he assessed the plumbing concern. I thought the cost was on the “high end.” However, his work is guaranteed & warranted for 2 years
Donald - Fairfield, CA 94533
Review
Eric's service was awesome. Friendly, honest, thorough, clear, kind! Very sweet with our two-year-old, who isn't always comfortable with strangers!
Andrew - Fairfield, CA 94534
Review
Andrew convinced me that Gray Plumbing was my best option to resolve my water heater problem. I could have went a cheaper route, but Andrew told me that I’d be better off in the long run by choosing Gray. He sold me!! And I’m glad that Gray Plumbing is a local Fairfield company.
Mark - Fairfield, CA 94534
Review
My sewer was impacted, but I had no idea how much until Andrew started working on it. After 2+ hour, it was cleared.
Kathie - Martinez, CA 94553