Terms & Conditions
Effective Date: September 1, 2025
By opting into SMS/text messaging from Gray Plumbing Inc. (“Gray Plumbing,” “we,” “our,” or “us”), you agree to the following terms:
1. SMS Consent & Communication
By providing your mobile number and opting in, you consent to receive SMS/text messages from Gray Plumbing for business-related purposes. Your phone number will not be shared or sold to third parties for marketing purposes.
2. Types of SMS Communications
If you opt in, you may receive SMS messages related to:
Appointment confirmations, reminders, and scheduling updates
Service updates or follow-up communications regarding completed work
Billing notices, payment reminders, or account information
Customer support or urgent service alerts
Promotional offers or seasonal discounts (if applicable and with explicit consent)
Example Message:
“Hello, this is Gray Plumbing reminding you of your scheduled appointment on [Date] at [Time]. Reply STOP to opt out.”
3. Message Frequency
Message frequency may vary depending on the nature of your engagement with us. You may receive up to 2–4 messages per week regarding appointments, billing, or account status.
4. Opt-In / Opt-Out Instructions
Opt-In Message:
“Thank you for opting into SMS messages from Gray Plumbing. To opt out at any time, reply STOP. For help, reply HELP. Message & data rates may apply. Frequency may vary.”
Opt-Out Message:
“Thank you for opting out of SMS messages from Gray Plumbing. You will no longer receive SMS communications. To opt back in at any time, reply START.”
Help Message:
“Thank you for contacting Gray Plumbing. For immediate assistance, call us at (707) 345-1395 or visit www.grayplumbing.com. Message & data rates may apply.”
5. Carrier & Cost Disclosure
Message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.
6. Customer Responsibilities
You must provide accurate and up-to-date contact information. If your mobile number changes, it is your responsibility to update your information with us.
7. Contact Information
For questions, support, or concerns regarding our SMS Terms, contact us at:
Gray Plumbing Inc.
Phone: (707) 646-1356
Website: www.grayplumbing.com
We Won’t Leave You Hanging
Plumbing problems crop up when you least expect them. Whether it’s the middle of the night or the weekend, you can call us and talk to a live operator 24/7 who will book an appointment with one of our expert technicians within 24 hours.
Latest Technology
We use the latest equipment and techniques to solve your plumbing problem quickly and accurately.
Best Plumbers in the Industry
Our technicians are well-trained and experienced, so you can trust that their work is done right and will last.
Award Nominated
Our company was nominated in 2023 for Best Plumbing Company in Solano County by The Daily Republic.
Professional & Courteous
We explain everything clearly, answer all your questions and treat you with the respect you deserve.
Respect for Your Home
We know your home is your castle, so we work extra hard to leave it cleaner than when we arrived.
Outstanding Customer Service
We see every customer as a neighbor and strive to give them a positive experience from start to finish.
When you need a trusted residential plumber in Fairfield, CA, call the local experts at Gray Plumbing Inc. Book your appointment now at 707-646-1356.
